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Blog

Writing & Thinking

Notes on product, AI, engineering, and building things that work — from 19 years in the trenches.

Blog

Blog

Notes on product, AI, engineering, and building things that work — from 19 years in the trenches.

Sep 26, 2026

Before You Send Company Data to a Model, Check the Route

Say you are wiring an AI feature into a product.

Sep 26, 2026

Before You Send Company Data to a Model, Check the Route

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Aug 31, 2026

The First Product Decision Is What Not to Build

A feature request is not a reason to create a codebase.

Aug 31, 2026

The First Product Decision Is What Not to Build

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Aug 30, 2026

When Chat Becomes the Interface to Business Data

Most business software screens exist for one of two reasons.

Aug 30, 2026

When Chat Becomes the Interface to Business Data

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Aug 30, 2026

What Building a Production CRM With AI Agents Actually Looks Like

There is a difference between generating code and taking responsibility for a production workflow.

Aug 30, 2026

What Building a Production CRM With AI Agents Actually Looks Like

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May 4, 2026

Sierra's $950M Raise Isn't About Sierra. It's About Who Pays for the Messy Middle.

Sierra closed a round at a $15.8 billion valuation this week.

May 4, 2026

Sierra's $950M Raise Isn't About Sierra. It's About Who Pays for the Messy Middle.

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Apr 21, 2026

Your Platform Is Either Agent-Friendly or It's About to Lose. Here's the Data.

The shift is happening faster than most companies realise.

Apr 21, 2026

Your Platform Is Either Agent-Friendly or It's About to Lose. Here's the Data.

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Apr 16, 2026

Anthropic Is Running a Masterclass in Shipping. Everyone Else Should Be Taking Notes.

This week, Claude's team announced a dedicated developer channel, a curated "What's New" docs section, monthly webinar series, and improvements to usage

Apr 16, 2026

Anthropic Is Running a Masterclass in Shipping. Everyone Else Should Be Taking Notes.

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Apr 13, 2026

Shopify Just Made Every Storefront AI-Agent-Ready. Here's Why That Matters.

Shopify released the AI Toolkit this week.

Apr 13, 2026

Shopify Just Made Every Storefront AI-Agent-Ready. Here's Why That Matters.

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Apr 11, 2026

I Built a Second Brain That Actually Works — Here's Exactly How

I've tried every second brain system.

Apr 11, 2026

I Built a Second Brain That Actually Works — Here's Exactly How

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Mar 30, 2026

If You’re Coding Without Agent Coordination, You’re Shipping Bugs.

Most technical teams are using AI to write code.

Mar 30, 2026

If You’re Coding Without Agent Coordination, You’re Shipping Bugs.

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Mar 31, 2026

Small Teams That Ship Will Win. Big Teams Are Overhead.

There's a hiring reflex in startups that kicks in the moment things get busy.

Mar 31, 2026

Small Teams That Ship Will Win. Big Teams Are Overhead.

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Mar 30, 2026

The Figma → Engineering Pipeline Is About to Get Faster.

Someone on your team is about to suggest replacing your design-to-engineering pipeline with an AI builder.

Mar 30, 2026

The Figma → Engineering Pipeline Is About to Get Faster.

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Mar 29, 2026

I Built a Portfolio Intelligence System for a Family Office.

Family offices have a visibility problem.

Mar 29, 2026

I Built a Portfolio Intelligence System for a Family Office.

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Mar 29, 2026

$650M Says Agent Coordination Is the Problem. The Question Is How You Solve It.

Two 23-year-olds just raised $94 million to build AI agent swarms.

Mar 29, 2026

$650M Says Agent Coordination Is the Problem. The Question Is How You Solve It.

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Mar 26, 2026

AI Agents Need to Run Code. That's Harder Than It Sounds.

Everyone's building AI agents.

Mar 26, 2026

AI Agents Need to Run Code. That's Harder Than It Sounds.

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Mar 28, 2026

AI Agents Don't Need to Socialise. They Need a Boss.

A journalist recently built a team of AI agents to run a tech company.

Mar 28, 2026

AI Agents Don't Need to Socialise. They Need a Boss.

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Let's build something.

Operations, product and AI for family offices and founder-led businesses. If something needs building, fixing or running, email me.